Copyright and Abuse Reports

Designated agent

Send copyright notices to our designated agent:

Copyright Agent, Playbix
Playbix
[Your business address]
dmca@playbix.store

Email is fastest. We aim to acknowledge within 2 business days and to act on valid notices within 5.

Filing a notice

To be valid, a notice must include all of the following. Notices missing these elements may be ineffective, and we may not be able to act on them:

1. Identification of the copyrighted work you claim has been infringed. If several works are involved, a representative list is fine.
2. Identification of the material you want removed, specific enough for us to find it — the full playbix.store URL of the app listing is ideal.
3. Your name, postal address, telephone number, and email address.
4. A statement that you have a good-faith belief the use is not authorised by the copyright owner, its agent, or the law.
5. A statement that the information in the notice is accurate, and — under penalty of perjury — that you are the copyright owner or authorised to act on their behalf.
6. Your physical or electronic signature.

What we do with it

1. We remove or disable access to the material identified.
2. We notify the developer and forward your notice, including your contact details. If you do not want your details passed on, do not file a notice.
3. We tell them how to counter-notify.
4. We record the notice against the developer's account.

Counter-notice, for developers

If your app was removed and you believe that was a mistake or misidentification, you may send a counter-notice to dmca@playbix.store containing:

1. Your name, address, telephone number, and email address.
2. Identification of the removed material and where it appeared.
3. A statement under penalty of perjury that you have a good-faith belief the material was removed as a result of mistake or misidentification.
4. A statement that you consent to the jurisdiction of the courts of [Your country], and will accept service of process from the person who filed the original notice.
5. Your signature.

We forward valid counter-notices to the original complainant. If they do not tell us within 10–14 business days that they have filed a court action, we may restore the material.

Repeat infringers

We terminate the accounts of developers who are the subject of repeated valid notices. In practice a third upheld notice means a permanent ban.

False claims

Knowingly misrepresenting that material is infringing can make you liable for damages, including costs and legal fees. This applies to counter-notices too. Please do not use this process to attack a competitor — we do notice patterns, and we will side with the developer where a claim looks abusive.

Trademark, and everything else

For trademark complaints, impersonation, or an app passing itself off as yours, email abuse@playbix.store with evidence of your rights and the offending listing.

For malware, privacy breaches, illegal content, or anything endangering users, email abuse@playbix.store. Mark it URGENT if users are at active risk and we will prioritise it over everything else.